Digitally transform transport and logistics by using our unique transport and Delivery Software.
The client is one of the leading names in transportation of parcel consignments in the Western Sector of India. Having a lot of experience in the industry and with many branches all over the region, they are in a solid state. With a very strong progress minded leadership, they were looking to improve on their operations. A complete software to make their operations smooth and reduce human errors was the most important step to be taken.
The Challenges
- Understanding of the working of the transport sector in great depths.
- Cover not only the happy and regular flows of transport but all the uncertainties as well.
- The software has to be very user friendly to ensure use by non-tech-savvy users.
- Robust cloud-based application for the Transport industry to operate seamlessly.
- Reduce the time taken for various processes & also the human effort.
Approach
When SplendorNet started working as the development partner for the client, the first goal was to understand the domain. We had a team working on domain understanding and background study. The study revealed that while there are various set processes in the business, there are as many incidents where the things have to go through a work around the processes.
This was challenging, and we decided to take it up. We initially covered all the set processes and had kept the planning ready for the workarounds. Once the client started using the application with set processes, we took on the workarounds one by one. And within a year’s time, the application became comprehensive.
The next targets that we have in front of us are adding intelligence to various aspects of the business in order to make it stronger and enable the company to take a major leap in the business.
The Business Benefits
- 100% documented and recorded processes.
- Not only the set processes but the workarounds are also covered.
- Detailed reporting makes it easy to take business decisions.
- Cloud-based app has made it easy for the branches to operate seamlessly.
- Robust software for the transport companies to reduce human efforts and bring digitisation.
Customer Profile
Our client provides specialized services in the transportation of parcel consignments.
Technology and Tools
- PHP (Yii)
- MySQL
- Bootstrap
- HTML5
- CSS3
