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Enquiry management system and eCatalogue to order Assemblies and Parts

Enquiry management system and eCatalogue to order Assemblies and Parts

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The client has been engaged in manufacturing of the commercial vehicles ranging from comfortable passenger three wheelers to heavy duty three wheeler Cargo carriers. With their massive experience in this domain, they felt a need for a software application that is tailor to capture, track and manage the enquiries that get generated from different sources. They also felt a need of eCatalogue for buyers to provide better experience and knowledge of products.

The Challenges

  • Processing real time enquiries generated from Partners, DSR’s.
  • Maintaining history for each enquiry generated with enquiry status and next follow up date.
  • To enable/disable fields upon enquiry status changes.
  • Generation of reports.

Approach

SplendorNet was a part of the solution right from the research phase. Our team firstly understood the client requirement, then through lots of analysis and brainstorming came up with a solution that would fully satisfy the clients need and add more value to them.

The client had two major requirements, first was the Enquiry management system for the sales department and second was eCatalogue for the service department. Hence the solution was divided into two phases as per clients priority. Our development team developed the enquiry management system in just one month and delivered it to the client. Phase two took another one and half months to complete. And in just two and a half months we developed both the solutions for the client.

The Business Benefits

  • We are able to process 100% real time enquiries generated from Partners, DSR’s
  • Generate detailed reports
  • Optimised system for enquiries. 
  • Detailed and more insightful E-catalogues for buyers.

Customer Profile

Baxy has been engaged in manufacturing of the commercial vehicles ranging from comfortable passenger three wheelers to heavy duty three wheeler Cargo carriers.

Technology and Tools

  • Open Source (PHP)
  •  HTML5
  •  CSS3
  •  JavaScript
  •  MySQL
  •  Linux

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