Category: Case-study

AI-Powered Outsourced Application Development for a US Real Estate Client

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Project Overview

Client: US Real Estate Client
Industry: Real Estate
Engagement: Outsourced Application Development
Focus: AI-Powered, Mobile-First Real Estate Platform
A US-based real estate client approached SplendorNet with a vision to transform its fragmented digital operations into a unified, intelligent, and scalable real estate platform. By leveraging outsourcing software development in India, the client gained access to experienced technology professionals and flexible development capabilities.

The client’s teams were relying on multiple systems, including websites, CRMs, spreadsheets, and manual processes to manage recruitment, property listings, leads, customer communication, site visits, sales activities, and reporting. This fragmented approach created data duplication, process delays, limited visibility, and challenges in tracking the complete customer journey.

The goal was to develop an AI-powered, mobile-first end-to-end real estate application that could bring these operations together on a single platform, from hiring employees and managing properties to qualifying leads and closing sales.

The Challenges

The client faced several operational and technology challenges:
  • Fragmented systems: Property, employee, customer, and lead information was maintained across different platforms.
  • Manual lead management: Sales teams spent considerable time reviewing and categorizing leads manually.
  • Limited lead visibility: Teams lacked a centralized view of lead status, follow-ups, interactions, and conversion opportunities.
  • Inefficient recruitment processes: Employee hiring and recruitment activities were handled through disconnected workflows.
  • Property management complexity: Managing property listings, availability, details, and updates across multiple channels was time-consuming.
  • Manual site-visit scheduling: Coordinating site visits and follow-ups required significant communication between sales teams and customers.
  • Limited analytics: Decision-makers lacked real-time insights into sales pipelines, lead performance, employee activity, and business growth.
  • CRM integration challenges: Existing CRM systems needed to work seamlessly with the new application without creating additional data silos.
  • Need for mobility: Sales and real estate teams required access to critical information while working remotely or in the field.
  • AI adoption: The client wanted to leverage AI to automate repetitive tasks and make lead qualification and sales processes more intelligent.

Our Approach

SplendorNet designed a centralized, AI-enabled real estate ecosystem that connected recruitment, property management, lead generation, sales, customer engagement, and CRM operations into one platform. The solution was developed using an agile and collaborative approach to deliver a scalable, mobile-first experience.
  • Unified Real Estate Platform: Combined recruitment, employee management, property listings, leads, customers, sales pipelines, communication, and reporting in one application.
  • AI-Powered Lead Qualification: Used AI to analyze and categorize leads, helping sales teams identify high-potential prospects and prioritize follow-ups.
  • Intelligent Sales Support: Provided AI-assisted insights across inquiries, site visits, follow-ups, negotiations, and property sales to improve sales efficiency.
  • Mobile-First Experience: Enabled real estate teams to access leads, property details, customer information, appointments, and follow-ups from mobile devices.
  • Centralized Property Management: Simplified property listing management and enabled sales teams to quickly access and share accurate property information.
  • Automated Site-Visit Scheduling: Connected customer requirements, properties, sales representatives, and appointments to simplify site-visit coordination.
  • CRM Integration: Integrated the application with existing CRM systems to synchronize data and minimize duplicate data entry.
  • Analytics and Reporting: Delivered centralized dashboards for tracking leads, sales pipelines, site visits, follow-ups, employee performance, and conversions.

The Business Benefits

The new platform helped the client replace disconnected processes with a centralized, data-driven operating model. Through flexible offshore software development services, the client could scale its technology capabilities while focusing on core real estate operations.
  • Improved Operational Efficiency: Integrated multiple workflows into one platform, reducing dependency on spreadsheets, manual coordination, and disconnected systems.
  • Faster Lead Response: AI-assisted lead qualification helped sales teams identify promising prospects and prioritize follow-ups more effectively.
  • Better Sales Visibility: Centralized sales dashboards provided clear visibility into leads, site visits, follow-ups, pipeline stages, and conversions.
  • Streamlined Customer Journey: Connected lead generation, communication, appointments, property recommendations, and sales activities into one seamless workflow.
  • Reduced Data Duplication: Centralized data and CRM integration minimized repetitive data entry and improved information consistency.
  • Greater Mobility: The mobile-first platform enabled employees and sales teams to access essential business information from anywhere.
  • Data-Driven Decision Making: Real-time analytics provided actionable insights into sales performance, lead quality, employee activities, and business operations.
  • Scalable Digital Foundation: Built a flexible technology foundation capable of supporting future AI capabilities, integrations, features, and business growth.

Technology and Tools

To build a secure, scalable, and AI-ready application, SplendorNet leveraged modern technologies and development practices.

Frontend & Mobile

  • React.js
  • React Native

Backend

  • Node.js
  • RESTful APIs

Database & Data Management

  • PostgreSQL

AI & Automation

  • Generative AI / Large Language Model integrations
  • AI-assisted lead qualification
  • Automated workflow support

CRM & Integrations

  • CRM API integrations
  • Third-party communication and business system integrations
  • Secure data synchronization

Cloud Infrastructure & Deployment Methodology

  • AWS Cloud-based deployment
  • CI/CD Pipeline

Development Methodology

  • Agile development
  • Iterative releases

The Outcome

SplendorNet’s outsourced application development approach helped the US-based real estate client transform a collection of disconnected tools and manual workflows into a unified, AI-powered digital platform.

By connecting recruitment, employee management, property listings, lead generation, AI-based lead qualification, site visits, follow-ups, sales pipelines, customer management, communication, analytics, and CRM integration, the solution created a more efficient end-to-end real estate ecosystem.

The project demonstrates how the right offshore software development company can help real estate businesses modernize legacy processes, introduce AI-driven automation, improve sales visibility, and build a scalable digital foundation for long-term growth.
Mobile & Web Dashboards

Development & Implementation of Distribution Management System (DMS)

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Client Overview

A mid-sized automotive rubber parts manufacturer company with a wide distributor network across multiple regions. The company deals with high SKU volumes and frequent promotional schemes.

Business Challenges

1. Lack of Real-Time Order Visibility
  • Orders placed by distributors were tracked manually or through delayed ERP updates
  • Sales and operations teams had no real-time insights into order status
  • Resulted in delays, miscommunication, and poor customer experience
2. Inefficient Scheme Management
  • Promotional schemes (product-wise, region-wise, distributor-wise) were managed offline
  • Distributors often remained unaware or confused about applicable schemes
  • Difficulty in tracking scheme effectiveness
3. Turnover Discount Tracking Issues
  • Manual calculation of turnover-based discounts
  • Errors in eligibility and delayed payouts
  • Lack of transparency led to disputes with distributors
4. No Inventory Visibility for Distributors
  • Distributors had no easy way to view product-wise inventory
  • Frequent stockouts or overstocking situations
  • Increased dependency on internal teams for updates
5. Poor Coordination Between Sales & Distribution
  • Sales team lacked visibility into distributor activities
  • No centralized system for tracking orders, schemes, and inventory
  • Inefficient decision-making

Solution: Distribution Management System (DMS)

A centralized, web & mobile-based DMS platform was implemented with the following modules:

Key Features

1. Real-Time Order Management
  • Distributors can place orders digitally
  • Instant order tracking (Pending / Approved / Dispatched / Delivered)
  • Notifications for order updates
2. Scheme Management Engine
  • Configure schemes:
  • Product-wise
  • Region-wise
  • Quantity-based
  • Time-bound campaigns
  • Auto-application of schemes during order placement

3. Turnover Discount Automation

  • Automated calculation of turnover discounts
  • Real-time visibility of eligibility and earnings
4. Inventory Visibility Dashboard
  • Product-wise stock visibility for distributors
  • Low-stock alerts
5. Sales Team Dashboard
  • Track distributor-wise orders and performance
  • Monitor scheme utilization
  • Region-wise analytics
6. Analytics & Reporting
  • Sales trends
  • Scheme performance
  • Distributor performance metrics
  • Inventory movement insights

Key Benefits

For Distributors
  • One-click access to real-time inventory
  • Clear visibility of schemes and discounts
  • Faster and error-free order placement
  • Improved trust due to transparency
For Admin / Company
  • Easy creation and management of promotional schemes
  • Automated discount calculations
  • Better control over distribution network
  • Data-driven decision making
For Sales Team
  • Real-time tracking of distributor orders
  • Improved engagement with distributors
  • Ability to push schemes effectively
Business Impact
  • 30–40% improvement in order processing time
  • Reduction in manual errors
  • Increased scheme utilization by 25%+
  • Improved distributor satisfaction and retention
  • Better inventory turnover and reduced stockouts

Conclusion

The Distribution Management System Software transformed the company’s distribution operations from manual and fragmented processes into a streamlined, transparent, and data-driven ecosystem, enabling faster growth and stronger distributor relationships.
DMS System

Challenges and Limitations faced by E-Commerce businesses

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E-commerce is raging across the globe including in India. While most retail sectors have taken a blow, one of the most interesting changes taking place in 2022 is the shift to digital. With many people at home, the number of Google searches has multiplied and people have started using e-commerce to buy products they preliminarily would have purchased in physical retail stores. Coming to the scenario in India, businesses and majorly start-ups face many limitations and challenges, not without reason.

The following are the main limitations and challenges faced by businesses and startups:

Cyber & Data Security:

One of the biggest challenges faced by e-commerce businesses is security breaches. While dealing with eCommerce there is a lot of information/data that is involved and a technical issue with data can cause severe damage to the retailer’s daily operations as well as brand image. If not dealt with well, this aspect can result in dire consequences.

Agility Challenge:

Agility means the ability of businesses to advance, develop and deploy digital content, and respond to seasonal changes rapidly. One of the most critical initiatives in eCommerce businesses and start-ups is agility, which drives immediate digital fulfillment. At the heart of the digital business lies agile transformation, and scaling is also essential for making it successful. Many businesses and startups face difficulties to move or change quickly to adapt to customers’ needs. The reason is they cannot integrate new technologies efficiently with their existing system, and hence penetration into the market gets more complicated.

Being Consistent:

For an eCommerce business, consistent performance of the website is a very essential factor as a good eCommerce performance leads to a higher engagement rate and conversion. Some of the factors that businesses should look for are, choosing a potential e-Commerce platform, Integrating a search box, Mobile optimised site, Integrating a safe payment gateway for secure transactions, Adding an SSL certificate to ensure security, etc.

Technology Partnerships:

Choosing the right technology partner is one of the most important decisions for any eCommerce business. Many businesses tend to choose a technological partner based on costs without first setting the right expectations or understanding their work scope. Much is at stake when businesses join hands with a technology company to bring their idea to life. On the other hand there are various platforms available in the market like OpenCart, Shopify, Magento and many more. Bisinesses should choose wisely which platform suits their business.

Customer Retention:

Many eCommerce businesses struggle to retain their customer base. There are various factors that affect customer retention such as a website being down due to poor hosting, poor UI/UX, the evolving expectation of the consumer, similar options, the failure to create a pleasant shopping experience, etc. Customer loyalty is a very important factor for a business’s success, and even a minor change in the business can ruin the brand’s reputation.

Here are the some marketing strategies to Boost your sales: eCommerce Marketing Strategies

Future Of Automation In The Transportation & Logistics Industry

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IoT monitoring as standard for freight of all varieties:

The internet of things has made huge strides in recent times, and it’s now considered entirely pedestrian to link nearly anything to the cloud. IoT- based solutions can allow clients, logistics, and transportation companies to know where goods are located at all stages of the transportation process and monitor transport conditions such as temperature, humidity, vibrations, etc. This information is crucial in cases of sensitive goods transportation such as food, dangerous goods, medicinals, medical outfit, etc. Thus, IoT can be used to control transport conditions and make delivery more efficient.

Improved warehousing and space utilization:

For utilising resources to the fullest not only using warehouse space is an important part of the transportation process, but also using vehicle space is important. Any unutilised space on a vessel that could have carried more cargo is a waste of resources. By bringing automation into the process one can automate the movement of inventory into, within, and out of warehouses to customers with minimal human assistance. Also, automation helps, a business eliminate labor-intensive duties that involve repetitive physical work and manual data entry and analysis.

Chatbots enhancing internal and external comms:

Automation offers a lot in the area of communication too! With so much data being collected through IoT systems, and manually logged data where necessary by the staff, utilising this data properly is necessary. All sorts of data are dealt by chatbots in transportation. To provide up-to-date information on a particular query to bots and users this data is organised and structured. Chatbot also helps in site navigation as well as tracking shipments in real-time.

Further optimization in route management:

Route optimisation is used to optimise the delivery routes by providing the most efficient routes for delivery with the help of route optimising software solutions. In simple terms, its is a process of finding the route that is most cost and time- efficient to get from point A to point B. With route optimising software solutions, organisations can optimise multi-stop deliveries by leveraging real-time dynamic routing capabilities, ensure end-to-end visibility of shipments for delivery stakeholders through real-time tracking, tracing, and alerts, make deliveries flexible by using easy-to-change customizable business workflows, improve delivery happiness score by ensuring timely and transparent deliveries.

Job Portal Application

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The objective of the application is to develop a system using which job applicants and employers can communicate with each other. Apart from these two stakeholders, the training providers can also put their trainees in the fray for various jobs floated on the portal.

This Job Portal is an application where Job Seekers can register themselves at the website and search for jobs that are suitable for them whereas the Employers registered with the website and put up jobs that are vacant at their company. And lastly, the registered Training Providers can create Job Seeker profiles and also search for Jobs posted by employers for their students.

The Challenges

  • Multiple Job Profiles for job seekers
  • Job alert when profile matching
  • Internal messages

Approach

SplendorNet took this project as a challenge even though it’s a known fact that there’s always a LOT of research involved in such a complicated project.
The team approached this project in a waterfall model where multiple team members tackled different modules individually and stitched all of them together at the end.
Apart from all this, DevOps expertise was and is always a big requirement for such media streaming-related platforms. So, while the development was going on, the DevOps activity was constantly going on in parallel.
In the end, the project was successfully delivered in the stipulated time and then the client got us to work on a few more changes.

The Business Benefits

  • Applicants can post their Resume/CV with personal and professional details. They can also create multiple Resumes/CVs as frequently as required to apply for jobs.
  • Employers can post vacancy details and update the details when necessary. Employers can search applicants’ Resumes/CVs based on different criteria.
  • Training Providers can post course details and update the details when necessary. Job Seekers and Employers can search for courses and apply for courses.

Technology and Tools

  • Laravel-PHP
  • HTML5
  • CSS3
  • JavaScript
  • MySQL
  • Linux
  • React Native
  • Firebase

Online portal for student assessment and psychology assessment

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Our client needed a platform that helps its users create a portfolio of highly-valued skills sought and recognized by educational institutions and workplaces. Our client prides itself on being user-guided, user-centric, and research-driven to amplify skills and talents not often recognized in traditional admission or hiring processes. Our ecosystem connects users, content, and experts.

The Challenges

  • Building and integrating the ML model for the identification of micro-credentials.
  • Integrating the platform with Canvas in an interactive fashion.
  • Making the platform configurable for the institutions.
  • Creating the best UX experience for the Students.
  • Binding the whole university offline flow into a well-designed online platform.

Approach

SplendorNet took this project as a challenge even though it’s a known fact that there’s always a LOT of research involved in such a complicated project.
The team approached this project in a waterfall model where multiple team members tackled different modules individually and stitched all of them together at the end.
Apart from all this, DevOps expertise was and is always a big requirement for such media streaming-related platforms. So, while the development was going on, the DevOps activity was constantly going on in parallel.
In the end, the project was successfully delivered in the stipulated time and then the client got us to work on a few more changes.

The Business Benefits

  • We combine educational research, natural language processing (NLP) in Machine Learning, and ethics of Artificial intelligence (Noble, 2018) to broaden the conversation on academic achievement and professional accomplishments. This helps us disrupt conversations around educational success and hiring practices.
  • LivedX is a tool for high school students to create a longitudinal portfolio of college and career readiness skills to meet the state requirements. Using stackable micro-credentials-based portfolios could be converted to college credit. L
  • LivedX is a tool for students to create a longitudinal portfolio of highly-valued skills to meet state requirements and increase graduation rates. Equipping students with 21st-century skills along with professional expertise is the future of college education.
  • LivedX is a tool to create a profile for highly-valuable skills that are not captured by an individual’s GPA and professional degrees. LivedX helps you diversify your workforce and provide opportunities for individuals’ upskilling. We create an efficient, fair, and ethical hiring process.
  • LivedX is a tool to create a unique and personalized portfolio of highly-valued skills to provide an edge to your academic or professional profile.

Technology and Tools

  • Python
  • Django
  • PostgreSQL
  • AWS
  • Angular
  • HTML

Project Controls TV

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Our client wanted to design a cloud-based platform, so that users can access it from anywhere according to their subscribed packages. This platform was expected to deliver the high-class videos providing the best in-world training on Project Control.

The Challenges

  • Lack of collection of training material on the subject of Project Control.
  • The client not being able to deliver enough training in an in-person mode.
  • Demand for this kind of training across the globe.
  • The capability of the tech team to tackle the huge challenge of mass media. streaming
  • The rapid pace of delivering the platform (within 2 months).

Approach

SplendorNet took this project as a challenge even though it’s a known fact that there’s always a LOT of research involved in such a complicated project.
The team approached this project in a waterfall model where multiple team members tackled different modules individually and stitched all of them together at the end.
Apart from all this, DevOps expertise was and is always a big requirement for such media streaming-related platforms. So, while the development was going on, the DevOps activity was constantly going on in parallel.
In the end, the project was successfully delivered in the stipulated time and then the client got us to work on a few more changes.

 

The Business Benefits

  • Designed a cloud-based platform, so that users can access it from anywhere according to assigned permission.
  • Admin panel to manage all the video content as well as textual content on the site giving them complete control of their business.
  • The entire platform is permission based making it very flexible.
  • Designed a web application for uploading videos, according to the TV topics and Categories.
  • Subscription packages feature separated basic and premium videos.

Technology and Tools

  • Angular
  • PHP (Laravel)
  • MySQL

AI Based Wastewater pipeline Monitoring Platform

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Our client wanted an AI-based solution that detects the cracks on the pipeline surface from the captured videos. And then, arrive at a detailed report on the entire length of the pipeline. We used our vast experience in building intelligent solutions to ensure very fast detection and report generation. Apart from this, there was also a challenge to upload the videos properly due to their huge file size. We implemented a special solution to tackle it by going in streaming like workflow.

The Challenges

  • Identify damage from the video.
  • Identify the extent of damage as well from the video.
  • Maintain track of each company and their users along with their usage.
  • Generate Analysis Reports along with other analytical reports.
  • View observations with their image.

Approach

SplendorNet accepted this project as a challenge, despite the fact that such a complicated project always requires a LOT of research. SplendorNet understands gaps to handle current requirements and give proper solutions. The project required 2 Fontend (1Sr.+1Jr.) developers and Backend (1Sr.+1Jr.) developers, a Tester, a Project Manager, and an Architecture.

The Business Benefits

  • Videos for multiple Projects can be uploaded at a time.
  • Keep track of Free and Paid service units.
  • Much faster turnaround time as compared to the manual method
  • Generate Report by calculation.
  • Download the Specified report.

Customer Profile

Our clients are highly qualified technologists and researchers who are very passionate about solving water and wastewater problems in developing countries. Our client are a wastewater analytics company building and deploying solutions to help cities around the world tackle problems like urban water pollution.

Technology and Tools

  • Django
  • PostgreSql
  • ReactJs
  • AWS S3

Online grocery e-commerce platform

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Our client is a well-known Supermarket store a one-stop shop for fulfilling our customers’ monthly & top-up needs for groceries, fresh produce, FMCG products, personal grooming, and general merchandise. Our client wanted to build an e-commerce platform to provide more value to customers. So, the customer can avoid traffic jams on their way to the store, time spent in the billing lines, and lugging heavy grocery back home

The Challenges

  • Bring digitisation into business.
  • Manage Inventory and keep track.
  • Manage online & offline sales of products.
  • Manage 10,000 plus grocery products.
  • Recurring online orders.

Approach

Our client is one of the well-known Supermarket stores, they came to us with an idea to create an e-commerce platform and bring digitisation to their business to grow and provide more value to customers. We at SplendorNet technologies excel at providing digital consultancy and building e-commerce platforms. So after the initial discussion with the client, our team used the agile methodology and developed a web application with many latest features. This project required a team of one backend developer, one frontend developer, one QA, and a project manager.

The Business Benefits

  • Sell products online and cover more areas.
  • Automatically system suggests area-wise delivery days required to customers.
  • Helped the business with branding and creating brand awareness.
  • Integrated with stores’ internal POS.
  • The quick search facilitates customers to create a grocery list very quickly.

Customer Profile

Our client is a well-known Supermarket store a one-stop shop for fulfilling our customers’ monthly & top-up needs for groceries, fresh produce, FMCG products, personal grooming, and general merchandise. At the online store, one can buy over 10,000+ grocery & household products at a click and have them home delivered.

Technology and Tools

  • Laravel-PHP
  • React Native
  • HTML5
  • CSS3
  • MySQL
  • Bootstrap

Quote Engine WordPress plugin with active/inactive by Superadmin

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Our client is a US-based company having experience in providing an easy and innovative solution for your storage or moving needs. They needed a WordPress plugin that provides a form on their website to calculate storage quotes for portable storage for three situations. 1. MOVING 2. STORAGE 3. MOVING AND STORAGE by considering the actual driving distance calculated using google maps API and not as the crow flies. Also, give end-user Quote charges with a pricing breakdown.

The Challenges

  • Distance calculation using Google Maps API.
  • Add Geo-Fencing.
  • Quote charges with pricing breakdown.
  • Integration with Woocommerce plugin.
  • Create a page for Reservation-Checkout process.

Approach

Once SplendorNet was involved, we researched the customers’ specific needs, particularly the quote calculation using google maps API and the integration of this plugin with woo commerce plugin. Our development team laid out basic architecture and plan to execute. Our skilled team of one project manager, one QA, and one PHP full stack completed the project in a single phase in just one month.

The Business Benefits

  • Custom Quote Plugin.
  • Geo-fencing feature.
  • Reduce human effort.
  • Get a quote and pricing breakdown in both km and miles.

Customer Profile

Our client US based company that provides an easy and innovative solution for your storage or moving needs.

Technology and Tools

  • PHP
  • WordPress
  • Yii2(Store/domain management)

Awards & Recognition's

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