Author: admin

Offshore Partners with Oxygen Ventures

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We proudly announced that SplendorNet Technologies Pvt. Ltd. and Oxygen Ventures, Greater Harrisburg, USA are now Offshore Partners.

The announcement was made in the presence of Jogi Daita – Managing Partner, Oxygen Ventures, along with Pratap Shrotriya – CEO, Ashish Amalnerkar – COO, Sushant Danekar – CTO, and Shivaji Shinde – CDO of SplendorNet, at the SplendorNet office in Warje, Pune, India.
All Members
This partnership marks an exciting step forward in strengthening our global collaboration and expanding our international footprint. We look forward to generating meaningful impact through this association.
All Employee & Staff

Snovel is available on Android and iOS App

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The entire SplendorNet team along with Snovel team is very excited to take a giant leap for Marathi literature and art!

Snovel is available on Mobile App both on Android and iOS plus a digital download enabled website! Both are in sync. You can use same login details.

Offshore Development Partner with VirtuaTel Ltd.

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SplendorNet becomes the “Offshore Development Partner” for VirtuaTel Ltd., one of world’s leading automated survey companies

SplendorNet has been handling VirtuaTel’s various project since last 3 years. And impressed by the dedicated, sincere and reliable service, VirtuaTel happily awarded…

VirtuaTel Synaptum – Successfully Released

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Another feather in the cap. The big application on which our team has been working with dedication, has reached a milestone of first release. Proud of our team!!!

ExitTicket Launched

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SplendorNet’s biggest project so far, ExitTicket has got launched in the US market. Already getting implemented in 2 districts, it’s generating a very high interest in the market…

Development Partnership with FGI Inc

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A great achievement, SplendorNet has entered in a offshore development partnership with FGI

AI Chatbot Customer Support

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AI Chatbot Customer Support: SplendorNet's Revolution in Customer Service

In today’s fast-paced digital environment, customers expect personalized interactions, prompt responses, and support that is accessible anytime, from anywhere. To meet these growing demands, businesses are rapidly adopting AI-powered chatbot customer support solutions.

At SplendorNet Technologies Pvt Ltd, we help businesses leverage AI-powered chatbots to enhance customer service, boost productivity, and deliver exceptional user experiences.

What Is an AI Chatbot?

An AI chatbot is an advanced virtual assistant that uses artificial intelligence (AI) and natural language processing (NLP) to understand customer queries and deliver human-like responses. Unlike traditional rule-based systems, AI chatbots continuously learn and improve their accuracy over time.

SplendorNet designs and deploys AI chatbots that seamlessly operate across websites, mobile applications, and popular messaging platforms.

Why AI Chatbots Are Essential for Modern Customer Service

AI chatbots are widely adopted across industries due to their measurable benefits:
  • 24/7 Customer Support
SplendorNet’s AI chatbot solutions ensure your customers receive assistance at any time, including after business hours.
  • Instant Query Resolution
AI chatbots significantly reduce wait times, leading to higher customer satisfaction.
  • Scalable Support Operations
From handling a handful of users to managing thousands simultaneously, SplendorNet’s chatbot solutions scale effortlessly with your business.
  • Reduced Operational Costs

By automating repetitive support tasks, businesses can lower costs and allow human agents to focus on more complex issues.

  • Consistent & Accurate Responses

SplendorNet chatbots are trained on validated data to deliver accurate and consistent information across every interaction.

  • Personalized Customer Experiences
Our chatbots provide contextual assistance, product recommendations, and personalized responses driven by AI insights.

SplendorNet-Powered Industry Use Cases

SplendorNet develops AI chatbot solutions for a wide range of industries.

E-commerce

  • Product recommendations
  • Order tracking and refunds
  • Automated customer inquiries

Manufacturing

  • Order and production management
  • Inventory and shipment updates
  • AI-powered support for suppliers, distributors, and internal teams

Education

  • Student and faculty support
  • Course guidance and academic assistance
  • AI-powered responses for admissions, schedules, and inquiries

Healthcare

  • Appointment scheduling and management
  • Patient inquiries and support
  • AI-powered updates for availability, reminders, and care information

SplendorNet’s Best Practices

SplendorNet follows proven best practices to deliver high-performing AI chatbot solutions:
  • Clearly defined business objectives
  • High-quality training data
  • Seamless human handoff when required
  • Conversational and user-friendly design
  • Continuous monitoring and optimization

The Future of AI Chatbot Customer Service

At SplendorNet, we believe the future of customer support lies in intelligent, proactive, and conversational AI. Emerging trends include:
  • Predictive customer service
  • Voice-enabled AI chatbots
  • Omnichannel customer engagement
  • Advanced sentiment analysis
Our mission is to help businesses stay ahead by adopting cutting-edge AI technologies

Conclusion

AI-powered chatbot customer support is no longer a luxury—it is a strategic necessity. With SplendorNet Technologies Pvt Ltd as your technology partner, you can deliver seamless digital experiences, improve operational efficiency, and transform customer relationships.

Ready to elevate your customer service with AI chatbots? Connect with SplendorNet today, and let’s build smarter solutions together.

Deliver faster, smarter, and more personalized customer experiences with SplendorNet Technologies Pvt Ltd.

Pratisaad (ASK)

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SplendorNet team is proud to announce release of “Pratisaad (ASK)” application along with Unique Guard India in service of Maharashtra state residents.

  • It is a real-time notification service that sends alerts to the registered police officers.
  • When a registered police officer receives a notification about an emergency, he can take appropriate actions.
  • It is an application developed for the Indian people so that they can easily contact the nearest police officer.
  • When you open the application, you will be shown a screen where you need to enter the number that was sent to you by the CRO.
Pratisaad is an app snap shot

Recent 6 Changes in Shopify

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Plan-level trial configuration in the App Store app listing submission page

Shopify has changed how trials can be configured on your app listing:
  • Trials will now be plan-level rather than app-level
  • Free plans can no longer have a trial associated with them as they should not be time bound
  • The change applies to apps with recurring monthly/annual subscription plans
  • The change does not impact apps that are listed as completely free, or free to install
This update gives you more control on how you market trials on the App Store.

Shopify has auto-filled the app-level trial data to each plan card based on the last app listing submission form configuration. Please update these default values in the app listing submission form if you have plans with different trial lengths.

Introducing a new, guided app submission process

Get your apps published faster with Shopify’s streamlined app review experience. It provides a clear, guided process that ensures you’ve checked off some key requirements before submitting and contextual guidance that reduces rework. You’ll know exactly where you are in the process at a glance with actionable statuses that let you know what to expect next.

Update on deprecation of unpublished appsided app submission process

In May 2022, Shopify announced that unpublished apps would no longer be supported. To ensure merchant trust and security, all apps must now pass Shopify App Store review to guarantee the best app experience including branding, installation, onboarding, functionality, and quality. Developers with unpublished apps are required to take action by either converting them to public apps by meeting Shopify App Store requirements and submitting them to Shopify for review, or sunsetting their unpublished apps.

If your unpublished apps have not been submitted for review or sunset by the deadline, these apps will have their API access revoked and will be uninstalled from all merchant stores. Developers will be notified at least 60 days prior to any changes being made.

New Shopify App Store apps require the latest App Bridge

As of March 13th, 2024, net new Shopify App Store apps must use the latest Shopify App Bridge.

App submissions now require a screencast demo

Developers must create a video demo that illustrates how to use their app, as a now mandatory requirement for submission.New apps that are in a Draft status will be asked to provide this prior to submitting for initial review. Submitted apps that are already in initial review may be asked to provide one before they can be published. Published apps that become Delisted may be asked to provide one before they can become published again.

Introducing category page ads on the Shopify App Store

Developers can now generate even more demand for their apps by showcasing them on the category and subcategory pages of the Shopify App Store.

Laravel Security Features

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Laravel is a popular development platform, developed in PHP, well-known for its performance and active user community. Laravel is secured platform and he has considered below points.

1. Laravel Authentication System

Laravel hacking is a common problem that can further cause vulnerabilities to other supporting XSS and different files. Most casualties of website hacks find that their site pages are diverted to other malicious websites.

Laravel already has a robust user authentication process in place with the associated boilerplate code available in the scaffolding.

2. Reduce Laravel Vulnerabilities from CSRF (Cross-Site Request Forgery)

Laravel employs CSRF tokens to prevent external third parties from generating fake requests, mitigating potential security vulnerabilities within the Laravel framework.

3. Protection Against XSS (Cross-Site Scripting)

In XSS attacks, attackers inject JavaScript, often into a website’s form text areas. When new visitors access the affected page or form, the injected script executes, causing malicious impacts.

4. SQL Injection

Laravel’s Eloquent ORM uses PDO binding that protects from SQL injections. This feature ensures that no client can modify the intent of the SQL queries.

Awards & Recognition's

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